Do I need an account?
No. Up Saver works without an account, and your records stay on your device. An account is optional: sign in with Apple or Google if you want to sync your records.
Where is my data stored?
Without an account, your records are stored only on your device. If you sign in, synced data is stored in Cloud Firestore in Google Cloud’s europe-west1 region (Belgium), under your account ID, and only you can access it. The Privacy Policy has all the details.
Does signing in upload the records already on my phone?
No. Signing in does not upload local records automatically. To add them to your account, go to Account → Your data and tap Import records from this device.
How do I back up my data or move it to another device?
Go to Account → Your data and tap Download backup. Your records are saved as a JSON file that you can keep wherever you like. To restore them, tap Import backup and choose the file. Backup files contain your records, so store them securely.
How are currencies and exchange rates handled?
Each record keeps its original amount and currency. Converted totals use European Central Bank reference rates, provided through Frankfurter and collected once a day. They are for information only and may differ from the rate your bank applies.
Can Up Saver connect to my bank or make payments?
No. Up Saver is not a bank. It does not connect to bank accounts, transfer money or give financial advice. You add and update your records yourself.
Do reminders show amounts on my lock screen?
No. Reminders are local notifications created on your device, and the text on the lock screen hides names and amounts. If reminders do not appear, check that notifications are allowed for Up Saver in your device settings. Upcoming reminders are refreshed when you open the app, so open it from time to time.
Does Up Saver collect analytics?
Only if you allow it. Usage analytics are off by default, and events never include names, amounts, currencies, notes, email addresses or account IDs. You can change your choice at any time under Account → Privacy & measurement.
What is Saver Pro?
Saver Pro is the planned paid plan, offered as monthly or yearly auto-renewing subscriptions through the App Store and Google Play. It is not on sale yet. When it is available, prices will be shown in the store, you will be able to manage or cancel your subscription in your store account’s subscription settings, and refunds will follow the store’s policies.
Does deleting the app or my account cancel my subscription?
No. Subscriptions bought through the App Store or Google Play are managed by Apple or Google. Cancel them in your store account’s subscription settings to stop future charges.
Which languages and themes are available?
Up Saver is available in English, French, German, Italian, Spanish, Portuguese and Turkish. It starts in your device language when that language is supported, and in English otherwise, and it follows your device’s light or dark appearance. You can change the language and the theme in the app.
How do I delete my account?
In the app, go to Account → Your data, tap Delete account and confirm by signing in again. If you no longer have the app, you can request deletion by email. The Delete Account page explains every step.
How do I contact support?
Email support@up-solutions.net. Describe what happened and include your device model, operating system version and app version. Never send passwords, sign-in codes or full payment card numbers.