Up Saver

Privacy Policy

This policy explains which personal data the Up Saver app for iOS and Android processes, why, where it is stored and the choices you have.

Last updated:

At a glance

  • You can use Up Saver without an account. Your records then stay on your device.
  • An account is optional. If you sign in with Apple or Google, synced data is stored in the EU (Belgium) and only you can access it.
  • Usage analytics stay off unless you turn them on, and never include names, amounts, currencies, notes, email addresses or account IDs.
  • This version has no advertising. We do not sell personal data or track you across other companies’ apps.
  • You can delete your account and synced data in the app or by email.

Who is responsible

Up Saver is provided by Ahmet Koyun, a sole proprietorship trading as Up Solutions with its business address at Osmangazi Mah. Kemal Onyurt Cad. No: 132, 46050 Onikişubat/Kahramanmaraş, Türkiye (“Up Solutions”, “we”, “us”). We are the data controller for the personal data described in this policy.

For privacy questions and requests, email support@up-solutions.net. We use the same address for support.

Using Up Saver without an account

You can use Up Saver without creating an account. The subscriptions, loans, credit cards, debts, payments, budgets, notes and optional display name that you enter are then stored only in the app’s local storage on your device. We do not receive them.

Backups are JSON files that you export and import yourself. You decide where to keep them, and we have no access to them. Backup files contain your records, so store them somewhere safe.

Optional account and sync

If you choose to create an account, you sign in with Apple or Google through Firebase Authentication, a service provided by Google. The sign-in options shown depend on your device. We then process:

  • Sign-in data: your account ID and the details that Apple or Google shares when you sign in, such as your email address. With Sign in with Apple, you can choose to hide your email address.
  • Synced records: the records you create while signed in or import into your account, such as subscriptions, loans, credit cards, debts, payments, budgets and your optional display name.
  • Subscription status: whether Saver Pro is active for your account, once Saver Pro is available.
  • Technical data: information such as IP addresses and device details that Firebase processes to provide and secure sign-in and sync.

Synced data is stored in Cloud Firestore in Google Cloud’s europe-west1 region (Belgium), under your account ID, and only you can access it. Signing in does not upload the records already on your device; they are added to your account only if you choose to import them.

Usage analytics (optional)

Up Saver can use Google Analytics for Firebase to understand which features are used. Usage analytics are off by default and run only if you turn them on under Account → Privacy & measurement → Usage analytics. You can turn them off again at any time in the same place.

Analytics events contain only the event name, a limited set of predefined values and a timestamp. They never contain names, amounts, currencies, notes, email addresses or account IDs. Google Analytics may also process technical information such as the device type, operating system, app version and an app instance identifier.

Reminders

Reminders are scheduled as local notifications on your device and are not sent through our servers. The text shown on the lock screen hides record names and amounts. You can allow or block notifications at any time in your device settings.

Exchange rates

Once a day, our server collects European Central Bank reference rates through Frankfurter. No personal data is sent to the rate provider. The app downloads these rates from our server, and this request does not include your records.

Saver Pro purchases

Saver Pro is not on sale yet. When it becomes available, it will be sold as auto-renewing subscriptions through the Apple App Store and Google Play. Payments are processed by Apple or Google, and we do not receive your payment card details.

To check whether Saver Pro is active, we use RevenueCat, a subscription management service. RevenueCat receives your account ID and the purchase information provided by the store. The resulting subscription status is stored with your account.

Service providers and international transfers

We use the following service providers to run Up Saver:

  • Google (Firebase): Firebase Authentication, Cloud Firestore and Cloud Functions for sign-in, sync, account deletion and the daily exchange rates, and Google Analytics for Firebase if you turn analytics on. Cloud Firestore and Cloud Functions run in the europe-west1 region (Belgium).
  • RevenueCat: Saver Pro subscription status, once Saver Pro is available.
  • Apple and Google: sign-in with your Apple or Google account, app distribution and in-app purchases. They also process data independently under their own privacy policies.

Google and RevenueCat may process personal data outside Türkiye and the European Union. If you have questions about these transfers, contact us.

No sale, no advertising, no tracking

We do not sell personal data or use it for advertising. This version of Up Saver shows no ads and does not track you across apps or websites owned by other companies. We share personal data only with the service providers listed above or when the law requires it.

How long we keep data

  • Records stored only on your device stay there until you delete them, for example with Delete all records, or uninstall the app. Exported backups stay wherever you saved them.
  • Account data and synced records are kept while your account exists and are deleted when you delete your account.
  • After an account is deleted, a minimal record consisting of the former account ID, a deletion flag and the time of the request is kept for 30 days, so that data from old sessions cannot be restored, and is then deleted automatically. It contains none of your records.
  • If you allowed usage analytics, analytics data is kept according to the retention settings of Google Analytics.
  • Emails you send us are kept for as long as needed to handle your request and to meet legal obligations.
  • Purchase records are kept by Apple or Google under their own policies.

Security

Firebase security rules ensure that only you can access your synced data, and Google encrypts data in transit and at rest. No system is completely secure, so please also protect your device with a screen lock and keep backup files safe.

Your rights

Depending on where you live, the GDPR and the KVKK give you rights over your personal data, including the right to:

  • learn whether we process your data and access it;
  • have inaccurate data corrected;
  • have your data deleted; the Delete Account page explains how to do this in the app or by email;
  • ask us to restrict processing, or object to processing based on legitimate interests;
  • withdraw your consent to usage analytics at any time;
  • receive your data in a portable format, which you can do yourself by exporting a JSON backup in the app;
  • under the KVKK, also learn the purpose of processing and the third parties to whom data is transferred, ask that corrections or deletions be notified to them, object to an adverse result based solely on automated processing and claim compensation for damage caused by unlawful processing.

To exercise your rights, email support@up-solutions.net. We will respond within the time limits set by law. You also have the right to lodge a complaint with a data protection authority: in the EU, the supervisory authority where you live or work; in Türkiye, the Personal Data Protection Board (Kişisel Verileri Koruma Kurulu), after first contacting us.

Children

Up Saver is not directed to children, and we do not knowingly process children’s personal data. If you believe that a child has provided personal data through the app, please contact us so that we can delete it.

Changes to this policy

We may update this policy when Up Saver or the law changes. The current version is always published on this page, with the date of the last update at the top.

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